Privacy Policy
Legal Discalminer
Effective Date: 01.01.2025
Welcome to Healthbee, a BBHG company. Protecting your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with New Mexico state law and federal regulations, including the Health Insurance Portability and Accountability Act (HIPAA).
1. Information We Collect
We may collect the following types of information:
a. Personal Information
• Name, address, date of birth, email address, phone number, and other identifying details.
• Payment and billing information.
b. Health Information
• Medical history, conditions, treatments, prescriptions, and other health-related information provided during telehealth consultations.
c. Technical Information
• Device information, IP address, and usage data to enhance platform security and functionality.
2. How We Use Your Information
We use your information to:
• Provide telehealth services and coordinate care.
• Facilitate prescription fulfillment through our accredited pharmacy partners.
• Communicate with you about appointments, services, or follow-ups.
• Improve our platform and ensure compliance with applicable laws.
• Process payments and issue invoices.
3. Information Sharing and Disclosure
We do not sell your information to third parties. However, we may share your information under the following circumstances:
• With Healthcare Providers: To ensure proper care and treatment.
• With Pharmacy Partners: To facilitate prescription delivery.
• For Legal Compliance: When required by law, such as responding to subpoenas, legal processes, or government investigations.
• With Service Providers: For operational purposes, such as platform maintenance and payment processing, under strict confidentiality agreements.
4. Your Rights
As a resident of New Mexico, you have the right to:
• Access your medical records and request copies.
• Request corrections to your personal or health information.
• Limit disclosures of your health information, as permitted by law.
• File a complaint if you believe your privacy rights have been violated.
To exercise your rights, contact us at [Insert Contact Information].
5. Data Protection Measures
We implement stringent measures to protect your information, including:
• Encryption of data during transmission and storage.
• Secure authentication protocols for accessing accounts.
• Regular audits and monitoring to prevent unauthorized access.
6. Telehealth-Specific Privacy Considerations
Healthbee adheres to New Mexico telehealth regulations by ensuring:
• Secure and HIPAA-compliant video conferencing platforms.
• Consent for telehealth services, including an explanation of risks and benefits.
• Transparency in how telehealth data is used and stored.
7. Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or applicable laws. Updates will be posted on our website with the “Effective Date” indicated.
9. Contact Us
If you have questions about this Privacy Policy or wish to file a complaint, please contact us:
Healthbee, a BBHG Company
By using Healthbee’s services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.